The rise of artificial intelligence (AI) and machine learning technologies has sparked concerns among IT professionals, who are increasingly apprehensive about job security in the face of advancing technology. Studies conducted by cybersecurity firm Trend Micro and security management platform Exabeam suggest that many IT leaders and younger cybersecurity professionals are wary of AI replacing their roles in the coming years.

Exabeam security specialist Sam Humphries attributes these concerns to multiple factors, including insufficient hands-on training with AI technologies and the impact of the current economic climate on inexperienced professionals.

As a human, it’s understandable to feel anxious about unfamiliar changes in the industry. Paul Clough, head of data science at tech consultancy Peak Indicators, highlights that even positive changes can be perceived as threats. However, the growing prevalence of AI and automation in IT doesn’t necessarily mean doom for technology professionals.

Independent technical expert Andrew Rogoyski explains that introducing AI enables IT professionals to concentrate on tasks that demand more focus and specialized knowledge. For example, AI-enhanced chatbots have improved the IT help desk function, allowing human resources to be deployed for more complex interactions.

Rogoyski also emphasizes that various IT aspects, such as risk management, user experience design, technical architecting, and other creative tasks, will likely continue to rely on human expertise for the foreseeable future.

To thrive in this changing landscape, the most successful workforces will be those that can quickly adapt to new environments. Investing in continuous education and training on new roles and technologies will foster agile workers and create fresh job opportunities. Embracing AI and automation, rather than fearing them, can help drive innovation and growth in the IT sector.

While AI’s influence is undoubtedly growing, human workers will remain indispensable in the IT department due to their unique skill sets. However, these professionals must stay abreast of technological advancements and develop new skills to maintain relevance in the ever-evolving world of technology.


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